Service- Zhejiang KangguanLock lndustry Co., Ltd.

Q: How long does it take to get a reply after we send you an inquiry?

We will reply to you within 12 hours after receiving the inquiry on working days.
Q: Are you a direct manufacturer or a trading company?

We have two foundries and one processing plant, and we also have our own international trade department, we produce and sell ourselves.
Q: What products can you provide?

We mainly produce locks, including steel cabinet locks, combination locks, sliding door locks, etc.
Q: What application areas do your products mainly involve?

Our products cover almost the entire applicable fields of manufacturing and machinery manufacturing and processing industries, mainly office furniture, office supplies, construction, electrical accessories, electromechanical, hardware tools and other industries.
Q: Can you make customized products?

Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.
Q: Are you producing standard parts?

Yes, in addition to customized products, we also have die-casting products, injection molding products, etc., which can be customized to open molds.
Q: What is the production capacity of your company?

We have 12 new energy-saving and environmentally friendly die-casting production lines, including 3 fully automatic shell-enameling lines and 5 punching machines, as well as fine art workshops, including die-casting machines and machining centers.
Q: How many employees does your company have, and how many are technicians?

The company has more than 300 employees, including more than 50 professional technicians and 5 engineers.
Q: How does your company guarantee product quality?

First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;

Then, we have the complete advanced and top testing equipment in the industry: spectrum analyzer, metallographic microscope, universal tensile testing machine, low temperature impact testing machine, X-ray flaw detector, magnetic particle flaw detector, ultrasonic flaw detector, CMM, Image measuring instrument, etc. The above equipment can fully guarantee to provide customers with high-precision final castings, and at the same time ensure that customers can meet all-round testing requirements of materials such as physical and chemical properties, non-destructive testing, and high-precision geometric dimension testing.
Q: What is the payment method?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.
Q: How will the goods be delivered to the customer?

Usually we ship by sea, because we are in Ningbo, we are only 35 kilometers away from Ningbo port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also ship by air. Ningbo Airport and Shanghai International Airport are very close to us.
Q: Where do your goods mainly export to?

Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.